Ensuring that tenants are fully satisfied with the leased space and the way a building is managed by one full-service provider, who are integrating data, optimizing processes, reduces risks and reduces costs, that will result in faster, better and more efficient outcomes for tenants and therefore for our investors.
Administering all lease agreements, including monitoring provisions that are subject to deadlines, such as changes to rents. The invoicing and collection of rental payments and advance payments for energy and service charges.
Monitoring by means of inspections of the maintenance condition of the properties, sublet buildings or parts thereof, including dealing with the wishes and complaints of tenants and, if necessary, remedying these.
It is of vital importance that the supportive software should satisfy the constantly changing demands for information, consistency and accuracy on the one hand, and be efficient and transparent in use on the other. Yardi Voyager is one of our platforms which enables us to deliver accurate management and financial reports.
Handling all tenant relations and client services regarding leases. Providing practical advice with regards to the completion of any refurbishment / repairs of the leased property and managing external agents.